We accept Visa, Mastercard, American Express, Discover, Paypal and checks. Satisfaction guaranteed. You may order online or by calling toll-free 1-866-649-3044. We are open between 9 am and 7 pm Mountain Time. Remember you are never obligated even if you click the "finalize order" button. Simply call or email us if you change your mind. We accept returns or exchanges within 30 days for any reason as long as the product is in new condition and includes tags. Please call for return instructions.
Our Guarantee: We believe the finest sweaters deserve the finest guarantee. We call it our "love it or return it" guarantee. It's simple, straightforward and there is no fine print! A full refund of the purchase price or exchange on any item, for any reason, as long as item is in new condition with all tags. Please do not fold the mitts when you package them for returns. Does not apply to CLOSEOUT specials.
Shipping policy: We normally ship our orders via US. Postal Service priority mail. Free Shipping rates are good for the US only. Canadian orders are charged a flat rate of $28 (excess postage will be refunded/additional postage paid by us). Outside the US and Canada orders are charged a flat rate of $45 (excess postage will be refunded/additional postage paid by us). For special shipping needs email your questions or call toll-free 1-866-649-3044.